ONSET

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Protocol organization for clinics

From paper protocol to patient’s phone in under 90 seconds.

Onset Clinic lets practitioners paste or scan a protocol, invite the patient, and assign it in one transactional step. Then watch the delivery tracker as patients connect, accept, and start checking in — with full patient-controlled sharing into the Onset app.

Privacy is part of the product architecture. Even where Onset Clinic is not acting as a HIPAA-covered EHR, we use SHIELD safeguards, encryption, hashed lookup, consent controls, and audit trails to protect clinics and the patients who choose to share information.

Request clinic access Sign in to portal

Onset Clinic is an organization and information tool. Patient data sharing is controlled by the patient in the Onset app.

Clinic dashboard

One workspace for protocols, patients, labs, and team access.

Protocol builder

Per-supplement schedule, dose, duration, and instructions.

Patient directory

Connection status, active protocols, and recent shared updates.

Team roles

Invite practitioners and staff to your clinic workspace.

Consent history

Audit and export controls aligned with patient sharing.

Features

Built around clinic workflow and patient control.

Structured protocol organization

Build supplement routines with per-item timing, duration, notes, and review status.

Patient delivery tracker

Watch each patient move from invited → connected → first check-in without chasing them down by phone or email.

Paper-to-phone in 90 seconds

Paste a paper protocol, snap a photo, or pick from starter templates — then invite the patient in a single transactional step.

Consent-led sharing

Patient-controlled sharing, full mutation-level audit trail, and export controls are built into the workflow.

Workflow

A frictionless path from paper to a patient’s phone.

Starter templates seed at signup. The dashboard quickstart combines patient invite and protocol assignment into a single transactional flow. A delivery tracker shows where each patient is — invited, connected, accepted, or actively checking in — so you know exactly who needs a follow-up.

1

Sign up and your starter templates are already seeded

Recovery, Performance, Fertility, and Balance starters are ready in your library on day one.

2

Use the dashboard quickstart to invite a patient and assign a protocol in one go

Paste, scan, or pick a template. Patient gets the invite and the assignment together.

3

Watch the delivery tracker as they connect and check in — review what they share

Adherence, labs, and check-ins flow back only with patient consent. PRO clinics get a weekly summary email.

Privacy + SHIELD

Built to safeguard clinic workflows and patient-shared data.

HIPAA is not the only privacy bar that matters. Onset Clinic is designed as a supplement protocol organization and information tool, and SHIELD adds practical safeguards around identity, consent, access history, and patient data handling.

Encrypted PII

Patient identifiers are encrypted before storage.

Reduced plaintext exposure

Email lookup uses hashes instead of readable email search.

Consent visibility

Shared data is tied to patient-controlled permissions.

Support IDs

Technical IDs support troubleshooting without exposing patient names.

Current safeguards

Security measures in place today
Measure
How it protects users
Status
Patient PII encryption
Patient names, emails, and notes are stored as AES-256-GCM encrypted values before they reach the database.
Implemented
Blind email lookup
Patient matching uses a SHA-256 email hash, so duplicate checks do not require plaintext email search.
Implemented
Privacy service boundary
Production can route encrypt, decrypt, batch decrypt, and hash operations through a separate privacy vault service.
Supported
Patient-controlled sharing
Adherence, labs, and check-in visibility are gated by the patient connection and consent settings in Onset.
Implemented
SHIELD audit trail
Every patient, protocol, team, profile, and import mutation is logged to SHIELD audit tables — including practitioner-scoped events like onboarding and branding changes.
Implemented
Tenant and role controls
Clinic users are scoped by clinic account metadata, practitioner records, team roles, and removed-user checks.
Implemented
Database access rules
Supabase Row Level Security and hardened RPCs limit patient, protocol, lab, and sharing access paths.
Implemented
Operational safeguards
Sensitive mutation endpoints use server-side auth checks, scoped patient lookups, service-role isolation, and rate limits.
Implemented

Onset Clinic is not a replacement for a clinic's own compliance program, policies, or legal review. The product is built to minimize exposed patient data and preserve a reviewable access trail.

Affiliate Network

Share Onset access with clinic attribution.

Clinics can connect an Insert Affiliate short code in the portal and use generated links when sharing Onset with patients, team members, or external channels. The link keeps attribution attached through the standard ia parameter.

Affiliate setup

Create or connect an Insert Affiliate account, then add the clinic short code in Settings.

Request clinic accessSet up affiliate account

Clinic Free

Start free. Upgrade when you outgrow ten patients.

Everything you need to ship your first protocol from paper to phone in under 90 seconds.

Up to 10 active patients
Full protocol builder with cycles, titration, cadence
Paste-from-paper and image / PDF extract
Patient invite and assignment
Basic adherence list
All schedule types, no fidelity caps
Clinic Pro

For growing patient panels and active clinic teams. 14-day trial · card required · cancel anytime.

$49/mo

or $399/year (save 32%)

  • Unlimited patients
  • Advanced adherence analytics
  • Patient lab result trending across visits
  • PDF export of protocols and lab results
  • Custom clinic branding on portal & patient emails
  • Weekly activity summary email
  • Multi-practitioner team access
Start 14-day trial